Wellness in a Virtual World.
Join US for yoga, fitness training, and/or health education workshops in the comfort of your home.
Discover your strength, balance & peace of mind with US.
But before we get started, there are a few things you should know about our terms & conditions and how to prepare for your Urban Solace wellness experience.
Virtual Program Policies
Thank you for joining US on our new “virtual” platform. These are unprecedented times, but the fact that you are visiting our website, means that you’re committed to staying active in the safety and comfort of your home. Below are a few notes and updates to our company policies (a complete outline of our virtual program policies can be accessed here .)
Upon registration, you will receive a “welcome kit” (via email) containing specific program details and a unique ZOOM link to access your preferred class(es) - 24 hours prior to the start of your first session. For the safety of students (and to allow for effective exercise instructions, verbal adjustments and cues) web cameras must be turned on during class.
Just like our studio and riverfront programs, only one participant per registration and ZOOM link. Urban Solace Yoga & Wellness program packages, links and services may not be transferred to other participants. All personal training programs, health education workshops and fitness class packages must be completed during the scheduled time posted at registration. Make-up days are available before the program or series end date (with prior notification).
For questions or concerns, please contact US at: practice@urbansolacestudio.com
Cancellations & Refunds
All Personal Training sessions must be conducted during their scheduled time and before the expiration date. Cancellations may be made no later than 24 hours prior to the scheduled class. Cancellations on the day of a scheduled session will result in forfeiture of the session rate.
Refunds for an Urban Solace wellness package, yoga series, special event, or workshop registration must be initiated (in writing) by the registered participant, 48 hours prior to the start of their first session, program, workshop, or event (to receive a full refund of the registration fee). Refunds requested due to extenuating circumstances will be reviewed on a case-by-case basis. If approved, the refund amount will be issued based on the remaining sessions, and will incur a Square processing fee. In the event that a workshop or fitness class is cancelled (by Urban Solace) or participant minimums are not met, registered participants will be contacted directly with the option to join an alternate (open) class. If no alternate classes are available at that time or if the registered participant does not wish to attend an alternate session, the registration fee will be refunded (in full) via the original payment method on file (within 72 hours).
For a complete overview of our website usage and some pretty important legalese, please review our Terms of Services
Release & Assumption of Risk Waiver:
All participants who register for Urban Solace Yoga & Wellness classes agree to the following:
In consideration of gaining access to participate in virtual health and fitness programs provided online by Urban Wellness Group LLC (Urban Solace Yoga & Wellness), I do hereby waive, release, and forever discharge Urban Wellness Group LLC and Urban Solace Mind Body Studio and each of their members, officers, agents, employees, representatives, executors, subsidiaries, and affiliates (collectively “indemnities”) all others from any and all responsibility or liability for injuries or damages resulting from my participation in any activities. I understand the policies and procedures set forth by indemnities and I have had the opportunity to discuss my specific needs in relation to my participation; and, as a result, I do voluntarily request the right to participate at my own risk and agree to hold the indemnities harmless from and against any and all actions, claims, liabilities, assertions of liability, losses, costs, damages, and expenses of whatever kind or nature. Also, in consideration of the above factors, I acknowledge the existence of risks in connection with exercise and fitness-related activities performed in person and virtually (led by an instructor). I hereby assume such risks and agree to accept the responsibility for any injuries sustained or illness acquired through my participation in any Urban Solace virtual health & fitness programming. In addition, it was seriously recommended that I consult with a physician before engaging in any activities associated with Urban Wellness Group LLC and Urban Solace Yoga & Wellness.